Contact Us
Welcome to Pinco-Play.ca support. We know that having quick and reliable assistance is a key part of a great gaming experience. Whether you have questions about your account, payments, bonuses, or responsible play, our team is here to help.
How to Reach Our Team
- Email Support Write to us anytime at [email protected]. We aim to answer all emails within 24 hours.
- Live Chat The fastest way to get assistance is through our live chat feature, available directly on the website. Connect with a support agent in real time.
- FAQ Section Before reaching out, check our [Help/FAQ page] for instant answers to common questions on registration, payments, and promotions.
What We Can Help With
- Account registration, login issues, and KYC verification
- Deposit and withdrawal guidance
- Bonus eligibility and promotion details
- Technical troubleshooting for games or mobile play
- Setting up limits, cooling-off, or self-exclusion options
- General concerns, feedback, or complaints
Responsible Gaming Support
If you believe you need help managing your play, we provide responsible gaming tools such as deposit limits, cooling-off breaks, and self-exclusion. You can email us directly at [email protected] to activate these features.
Company Information
Operator: Carlitta N.V.Registered Office: Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, CuraçaoCompany Registration Number: 162777License: Curaçao Gaming Control Board – OGL/2024/1516/0841