Main
/
Responsible Gaming

Responsible Gaming

At Pinco-Play.ca, we want every spin to stay fun. Gambling should always be an enjoyable activity, not a way to earn income or deal with stress. That’s why we promote responsible gaming and provide tools to help players stay in control.

Our Principles

We are committed to:

  • Treating gambling as entertainment, not financial gain.
  • Offering protective tools such as deposit limits, cooling-off, and self-exclusion.
  • Preventing minors from accessing our platform.
  • Guiding players toward professional support if gambling becomes harmful.

Self-Assessment

If you’re unsure about your gambling habits, ask yourself:

  • Do I spend more than I planned to?
  • Have I tried to recover losses quickly?
  • Do I gamble when stressed or upset?
  • Has gambling caused conflict with friends or family?

👉 For a full check, visit the Gamblers Anonymous 20 Questions test.

Player Protection Tools

Self-Exclusion

You can block access to your account for:

  • 1 year, 3 years, 5 years, 10 years, or permanently. Permanent exclusions cannot be reversed.

Cooling-Off Breaks

Pause your play for:

  • 24 hours, 7 days, 1 month, or 3 months. During this period, your account will remain closed for gambling activities.

Deposit Limits

Set daily, weekly, or monthly spending caps. Lower limits apply immediately, while increases become active after 24 hours.

Preventing Underage Play

  • Access to Pinco-Play.ca is restricted to players 18+.
  • We may require proof of age at registration or during play.
  • Accounts belonging to minors will be closed, with winnings forfeited and deposits refunded.

Parents and guardians can use tools such as:

Professional Support Services

If you feel gambling is negatively impacting your life, please reach out to:

Responsible Play Tips

  • Decide on a budget before you play.
  • Don’t chase losses.
  • Take regular breaks.
  • Avoid gambling when under stress, fatigue, or the influence of alcohol/drugs.
  • Keep gambling as one of many leisure activities.

Contact Us for Responsible Gaming

If you’d like help activating any of our responsible gaming features, contact us at: 📧 [email protected]

Your request will always be treated with confidentiality.